FAQs
Frequently Asked Questions
What materials are Coppersmith lanterns made of?
Coppersmith lanterns are handcrafted from high-quality copper, brass, and steel, depending on the model.
Do Coppersmith lanterns come with a warranty?
Yes, Coppersmith offers a lifetime warranty on their lanterns. The warranty covers defects in materials and workmanship, and is non-transferrable. Please see the specific product page for more information.
Can I use natural gas with Coppersmith gas lanterns?
Yes, Coppersmith offers natural gas conversion kits for their gas lanterns. Please consult a licensed professional for proper installation and operation.
Do I need an electrician to install Coppersmith electric lanterns?
Yes, we recommend consulting a licensed electrician for proper installation and wiring of electric lanterns.
How do I clean and maintain my Coppersmith lantern?
Coppersmith recommends periodic cleaning with a mild soap and water solution. Avoid using abrasive cleaners or materials that could scratch the copper finish. Regular maintenance may also include cleaning and replacing the gas burner or light bulb, depending on the model.
Can I customize the finish or design of my Coppersmith lantern?
Yes, Coppersmith offers customization options for lantern finishes and designs. Contact us for more information and pricing.
How long does it take to receive my Coppersmith lantern after I place an order?
Lead times may vary depending on the specific model and customization options. Contact us for current lead times and shipping estimates.
Do you offer installation services for Coppersmith lanterns?
We do not offer installation services, but we recommend consulting a licensed professional for proper installation and operation of your lantern.
Can Coppersmith lanterns be used in coastal or marine environments?
Yes, copper is naturally corrosion-resistant and ideal for coastal applications. However, salt air can accelerate patina development. For best results, consider periodic maintenance and check out our guide on outdoor lighting in coastal climates.
Do Coppersmith lanterns require any special ventilation if used indoors?
If you're using a gas lantern indoors, proper ventilation is critical. Always follow local building codes and consult a licensed HVAC professional. For electric lanterns, no additional ventilation is necessary.
How do Coppersmith lanterns age over time?
Coppersmith lanterns will develop a beautiful natural patina over time due to oxidation. This process is part of their charm, and you can choose to let it age naturally or maintain a polished finish with regular care.
Can I install a Coppersmith lantern on a post or column?
Yes! Many models are compatible with post or column mounts. Be sure to select the proper mounting hardware during checkout or consult our lantern mounting guide.
Are Coppersmith lanterns dark sky compliant?
Some electric models can be adapted for dark sky compliance by using shielded fixtures and lower-lumen bulbs. Contact us to explore compliant and wildlife-friendly options for your area.
What kind of bulbs are compatible with Coppersmith electric lanterns?
Most electric models support standard base (E26) bulbs, including LED and incandescent. For energy efficiency, we recommend dimmable LED bulbs. See our lighting guide for recommendations. To find compatible light bulbs, visit our Coppersmith accessories page.
Do you offer bulk or trade discounts for designers and contractors?
Yes, we offer trade pricing for professionals in the custom lighting design and construction industry. Send us a message here to inquire.
Can I track my order once it has shipped?
Absolutely. Once your lantern ships, you’ll receive a tracking number via email. You can also log into your account to view your order status.
Do you ship internationally?
At this time, we primarily ship within the U.S., but please contact us directly for international shipping requests—we’ll do our best to accommodate!
If you have any additional questions, please don't hesitate to contact us. We're here to help!