FAQs

Frequently Asked Questions

Q: What materials are Coppersmith lanterns made of? A: Coppersmith lanterns are handcrafted from high-quality copper, brass, and steel, depending on the model.

Q: Do Coppersmith lanterns come with a warranty? A: Yes, Coppersmith offers a lifetime warranty on their lanterns. The warranty covers defects in materials and workmanship, and is non-transferrable. Please see the specific product page for more information.

Q: Can I use natural gas with Coppersmith gas lanterns? A: Yes, Coppersmith offers natural gas conversion kits for their gas lanterns. Please consult a licensed professional for proper installation and operation.

Q: Do I need an electrician to install Coppersmith electric lanterns? A: Yes, we recommend consulting a licensed electrician for proper installation and wiring of electric lanterns.

Q: How do I clean and maintain my Coppersmith lantern? A: Coppersmith recommends periodic cleaning with a mild soap and water solution. Avoid using abrasive cleaners or materials that could scratch the copper finish. Regular maintenance may also include cleaning and replacing the gas burner or light bulb, depending on the model.

Q: Can I customize the finish or design of my Coppersmith lantern? A: Yes, Coppersmith offers customization options for lantern finishes and designs. Contact us for more information and pricing.

Q: How long does it take to receive my Coppersmith lantern after I place an order? A: Lead times may vary depending on the specific model and customization options. Contact us for current lead times and shipping estimates.

Q: Do you offer installation services for Coppersmith lanterns? A: We do not offer installation services, but we recommend consulting a licensed professional for proper installation and operation of your lantern.

If you have any additional questions, please don't hesitate to contact us. We're here to help!